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Buggin Out Termite and Pest Control Service Of Florida

Frequently Asked Questions

Below are the questions that we most frequently receive at Buggin Out Termite and Pest Control, Inc. regarding general pest control (including ant control, spider control, flea control, rodent control, etc.) and termite control. If you have any additional questions, please contact us by calling (toll-free) 1-800-230-7002 or 727-535-2629. Or, contact us with your question.

General Pest Control Questions


Why should I choose Buggin Out? Why should I hire Buggin Out when I could try to do it myself?
What type of materials do you use and how toxic are they?
Are Buggin Out technicians licensed? How can I recognize a Buggin Out technician?
What areas do you service?
Do you require a long-term contract?
Do you accept credit cards?
What is "IPM"?
When I call your office with a pest problem, how fast can you respond with treatment?
When you come to spray my house how long will it take?
Can I be at home during treatment or do I need to leave?
Is there anything I need to do to my home prior to Pest Control treatment?
What if I touch an area that has been sprayed?
Is it safe for my pet to go outside after spraying?
If my house is treated inside, when will it be safe for my children to crawl or play on the ground?
I have a bug and I don't know what it is. Can you help me?
What is the difference between granules and liquid spray?
If my house is sprayed right before it rains will the pest control treatment wash away?
Do I have to empty my cupboards before the interior of my house is sprayed or treated?
Should I shampoo my carpet before or after getting the inside of my house treated for pests?
Is there anything I can use on the ants in my house before my service technician comes for treatment?
Help! I have bed bugs. Can you get rid of them?
How are pests getting inside my house?
Can you help get rid of rats or other rodents?


Answers:


Q: Why should I choose Buggin Out? Why should I hire Buggin Out when I could try to do it myself?
A: Quite a few customers call us in frustration after they have already wasted time and money buying and applying over the counter products to control their ant, spider, flea or other general pest problems. Buggin Out will solve your problem efficiently without you having to buy, apply or store pesticides. Homeowners very often over apply pesticides, resulting in unnecessary personal exposure, or potential environmental harm. Buggin Out also offers a 90-day guarantee on treatments. If your pest problem persists within 90-days after initial treatment, we will come back for additional service at no additional cost to you. [Top]

Q: What type of materials do you use and how toxic are they?
A: Most of the pesticides we use are classified in "Category III" - the lowest in toxicity. Additionally, many of the materials that we use are natural oils or plant derivatives. Our goal is to expose only pests to pesticides by carefully following all of the manufacturer's instructions as well as all rules and regulations from our licensing agencies. Even relatively non-toxic materials still require proper safety precautions. [Top]

Q: Are Buggin Out technicians licensed? How can I recognize a Buggin Out technician?
A: All our technicians carry an I.D. card from the Florida Deptartment of Agriculture to perform termite and pest control in the state of Florida and undergo advanced training every year. This I.D. card requires ongoing continuing education, and a demonstration of knowledge of pest biology, pesticide safety, rules and regulations, and proper sanitation. You can identify and recognize a Buggin Out technician by their uniform and signature truck with our "Buggin Out" logo. [Top]

Q: What areas do you service?
A: Our Largo office covers Pinellas, Pasco, Hillsborough, Hernando and Citrus Counties. [Top]

Q: Do you require a long-term contract?
A: No, we do not require a long-term contract. We offer as-needed services as well as monthly, bi-monthly, yearly and quarterly service plans. We feel that if you are benefiting from our maintenance service that you will remain an active customer. You will not be penalized for cancelling your service. If you do wish to re-start a cancelled service after 90 days, there will be a small extra fee. [Top]

Q: Do you accept credit cards?
A: Yes, Visa, MasterCard, Discover, American Express and debit cards are accepted. You can pay by phone, or by mail. Your check is always welcome as well! [Top]

Q: What is "IPM"?
A: Integrated Pest Management (IPM) is the practice of using improved sanitation, exclusion, cultural controls, habitat manipulation, trapping, and targeted pesticide application to control or reduce pest problems. In other words, we use knowledge and common sense to prevent pests, not just pesticides. [Top]

Q: When I call your office with a pest problem, how fast can you respond with treatment?
A: We try our best to meet your needs efficiently and effectively. With that being said, our summer months are busy, and we give top priority to all of our regular maintenance customers. Even in our peak months, we can usually have help on the way within a day or two, and even sooner for emergencies. Remember, good service providers are often busy, but are worth the wait! [Top]

Q: When you come to spray my house how long will it take?
A: It depends on the type of pest and many other factors. A routine initial service for ants, for example, will often take less than an hour, and still control the problem for several months. Your technician will recommend things you can do to reduce pest pressure around your home. Rodent problems may require several service visits and cultural control measures as well. [Top]

Q: Can I be at home during treatment or do I need to leave?
A: Your technician will advise you if it is necessary to leave the home, or only to avoid specific areas until any treated surfaces have had time to dry. Advise your technician of any sensitive persons, pets, or organic gardens requiring extra care. Fish ponds are especially sensitive and care will be taken to avoid any exposure. [Top]

Q: Is there anything I need to do to my home prior to Pest Control treatment?
A: Your technician will advise you to remove pet food, water dishes, exposed food items, and children's toys from areas he needs to treat. If there are active pests indoors, other items may need attention. [Top]

Q: What if I touch an area that has been sprayed?
A: You should avoid any treated areas until dry. That is the minimum precaution for virtually all pesticides. If you accidentally touch a moist deposit or are otherwise exposed to a diluted pesticide, wash the exposed skin with soap and water. Remember that most of the common materials that we apply have been highly diluted and should not cause any ill effects. Consult the specific pesticide label for any further recommendations. Our service invoice and your technician will have further instructions for the specific products applied. [Top]

Q: Is it safe for my pet to go outside after spraying?
A: Every pesticide requires that pets and people avoid treated surfaces until dry. This is the minimum standard for all products. Once dry, the material will not be easily transferred to paws or human skin. [Top]

Q: If my house is treated inside, when will it be safe for my children to crawl or play on the ground?
A: Generally 2 to 4 hours or until dry. Your technician will inform you in advance of any precautions required by the label and our safety policy. If you have any questions you can always feel free to call our office. [Top]

Q: I have a bug and I don't know what it is. Can you help me?
A: Sure! Our technicians can usually identify a bug by asking you a few questions about where you found it, size, color, and general shape. Occasionally, our Entomologist, Dennis Merrill, will need an intact specimen to identify the less common bugs. [Top]

Q: What is the difference between granules and liquid spray?
A: A granular form of a pesticide has the active ingredient pre-diluted and impregnated on clay, paper or other sand like particles. Granules can be equally effective to sprays in damp winter conditions for a variety of crawling perimeter pests (ants, earwigs, millipedes, Oriental Cockroaches, etc.). Sprays are most effective on contact for ornamental and turf pests such as caterpillars, aphids, scale, whiteflies, and most spring and summer garden pests. [Top]

Q: If my house is sprayed right before it rains will the pest control treatment wash away?
A: Pesticide applied to eaves, around windows, under patio covers, and many pest harborages will be effective even if it rains. Dormant Oil sprays need to dry a little before it rains to smother overwintering insect eggs on shrubs and fruit trees. If pests re-appear within 60 days, we will be happy to do extra service under our standard guarantee. [Top]

Q: Do I have to empty my cupboards before the interior of my house is sprayed or treated?
A: Sometimes, depending on the pest and the type of treatment. For German Cockroaches it is necessary to remove all the food and dishes to allow us to get access to every cockroach hiding place we can find. [Top]

Q: Should I shampoo my carpet before or after getting the inside of my house treated for pests?
A: If you are planning to shampoo the carpet, doing so before treatment will maximize your treatment benefits. Sometimes fleas are so bad that the carpet cleaner will not enter the room until we have sprayed! In that case, a re-application should be scheduled following the carpet cleaning. [Top]

Q: Is there anything I can use on the ants inside my house before my service technician comes for treatment?
A: You can use soap and water for ants all over the counter. Other household and over the counter sprays may complicate control, so please ask the technician first before applying any chemical yourself. [Top]

Q: Help! I have bed bugs. Can you get rid of them?
A: Yes, but be prepared for a major effort. Bedbugs are perhaps the most difficult pests we face. Please call us to discuss your problem and the solution. [Top]

Q: How are pests getting inside my house?
A: There are often many areas around the exterior of the home that can either be a pest attractant or an area conducive to pests. These may include vents, windows, eaves, debris around the home, landscaping issues, etc. Before applying treatment, Buggin Out Service Technicians do an inspection and walk-around of your house to help identify any problem areas. They note any problems on the inspection form, and make suggestions of what can be done to reduce pest pressure. After treatment, they will drop-off the inspection form with you, provide an estimate for Buggin Out to repair any problem areas, and answer any questions you might have. Buggin Out is looking after your home and property! [Top]

Q: Can you help get rid of rats or other rodents?
A: Absolutely. Most of our technicians have a lot of rodent control experience. Rodent proofing services are also available. Please fight the temptation to toss "De-con" bait around, as this will often lead to dead animal odors and flies, and frequently, no easy solution to locate or remove the animal. Trapping and exclusion are the best first steps in most rodent problems. [Top]